Automated Notifications

Configure automated SMS and email notifications for booking status updates

Available Placeholders
Use these in your templates: {passenger_name} {driver_name} {booking_number} {pickup_address} {dropoff_address}
Trip Completed
Active
SMS Only

SMS Template:

CaringMiles Transportation Ride Notification - Hello {requester_name}, your driver {driver_name} has dropped off passenger {passenger_name} at the destination {dropoff_address}. Booking #{booking_number} is complete. Thank you for choosing CaringMiles.

Driver En Route to Pickup
Active
SMS Only

SMS Template:

CaringMiles Transportation Ride Notification - Hello {requester_name}, your driver {driver_name} is on the way to the pickup location {pickup_address} for passenger {passenger_name}. Booking #{booking_number}.

Driver Arrived at Pickup
Active
SMS Only

SMS Template:

CaringMiles Transportation Ride Notification - Hello {requester_name}, your driver {driver_name} has arrived at the pickup location {pickup_address} for passenger {passenger_name}.

Passenger On Board
Active
SMS Only

SMS Template:

CaringMiles Transportation Ride Notification - Hello {requester_name}, passenger {passenger_name} is now on board with driver {driver_name} and en route to destination {dropoff_address}.

Disabled
Email Only

Email Subject:

No Show - Booking {booking_number}

Disabled
Email Only

Email Subject:

Booking Cancelled - {booking_number}

Disabled
SMS & Email

SMS Template:

CaringMiles: Your ride booking {booking_number} has been confirmed! Driver will be assigned soon. We'll notify you when your driver is on the way.

Email Subject:

Booking Confirmed - {booking_number}

Passenger On Board
Disabled
SMS & Email

SMS Template:

CaringMiles Transportation Ride Notification - Hello {requester_name}, passenger {passenger_name} is now on board with driver {driver_name} and en route to destination {dropoff_address}.

Email Subject:

Passenger On Board - En Route to Destination

Driver Arrived at Pickup
Disabled
SMS & Email

SMS Template:

CaringMiles Transportation Ride Notification - Hello {requester_name}, your driver {driver_name} has arrived at the pickup location {pickup_address} for passenger {passenger_name}.

Email Subject:

Driver Arrived at Pickup Location

Driver En Route to Pickup
Disabled
SMS & Email

SMS Template:

CaringMiles Transportation Ride Notification - Hello {requester_name}, your driver {driver_name} is on the way and en route to your pickup location {pickup_address} for passenger {passenger_name}.

Email Subject:

Driver En Route to Pickup Location

Trip Completed
Disabled
SMS & Email

SMS Template:

Thank you {passenger_name}! Your trip with {driver_name} is complete. We appreciate your business!

Email Subject:

Trip Completed - Booking {booking_number}

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